Customer Comments

I should like to compliment Vineyard Car Hire for your really excellent car hire service!! The friendliness, courtesy and professionalism of all your staff, from listening to my request telephonically, to delivering and collecting the car – at every point it was outstanding ! And the absolute bonus is that you deliver and collect the cars – which is such a sensible service since one only hires a car when one does not have one and so one is likely not to easily  be able to get to the hire place in the first place!! Absolutely brilliant  service and I have been singing your company’s praises ever since and all respond with:-
” What? They deliver the car to you?? !!
It needs to be your new marketing tool -a catch phrase like “ We Deliver !” I will definitely be recommending Vineyard to everyone I know and definitely using you again myself.

~Geraldine Nicol - 2017-09-13

Thank you very much. We definitely will use you in the future. Your staff are very professional and friendly. Their communication and people skills are excellent. Once again thank you and to your staff.

~William Cloete - 2017-09-12

It was great working with you guys! I’ll definitely use you again.

~Andrew Putter - 2017-09-05

I must compliment your company on the service we received. We will certainly use your company again in the future.

~Dave Edmond-Mack - 2017-09-04

Once again thank you for the friendly service.

~Aubrey Katzef - 2017-08-30

What super good service – Alroy was a pleasure and the car was in excellent condition. We will definitely be using you guys again

~Margie Boardman - 2017-08-29

Thanks guys, a great experience…

~Graeme Prevost - 2017-08-25

Thanks very much for the excellent service once again.

~Louis Benjamin - 2017-08-21

As always a delight to have your service.

~Craig White - 2017-08-04

I was most impressed by the very efficient and professional service I received from everyone I had dealings with. I might have mentioned that we have been dealing with another car hire company via our insurance after my wife had an accident with her car. Our experience with them has unfortunately been very different – so kudos to you guys – it is such a pleasure to deal with a professional outfit who clearly deliver in terms of service excellence.

~Neil Tuck - 2017-08-02

Thanks for the swift service. The vehicles certainly suited our requirements.

~Edwin Ooms - 2017-08-01

Thank you for the excellent service, will use Vineyards Car Hire again.

~Lynette Hellyer - 2017-08-01

Thank you again, everything was perfect as always.

~Tanya Accone - 2017-07-27

We had a tremendous few days which were very hectic and I am now back in Melbourne and probably need a holiday to catch up. Your service and the car was fantastic. I loved driving it. Just had to try and get used to Cape Town drivers again. Thanks very much and I will spread the word on this side.

~Kevin Rother - 2017-07-19

The service and car were excellent!

~Becky Long - 2017-06-28

As always it has been a pleasure dealing with you. I am relieved you were able to fix up that mark on the car.

~Lara Glennie - 2017-06-21

We were incredibly impressed with the professional and efficient service your company provided us. Additionally the vehicle was in A1 condition and suited our needs precisely. We will certainly recommend your company to others and on Trip Advisor.

~Robert Hunt - 2017-05-29

Just wanted to drop you a line to say thank you so much for your assistance with my bookings, especially with all the back and forth! It is always a real pleasure to deal with you and we enjoy getting a hand over and hand back with your colleague Shane who is always so professional and efficient. Thanks once again and we look forward to our next trip.

~Elizabeth Orizio - 2017-05-23

Hi Anthony, just a note to compliment Vineyard Car Hire once again. Your service is superb, your cars always in excellent condition and your staff always so friendly and accommodating. I’ve even given up getting quotes from other car hire companies.

~John Miller - 2017-05-22

Wonderful holiday – made possible by hiring your car. I have used Vineyard a number of times when visiting SA, and will keep doing so. Many thanks.

~Stuart Johnson - 2017-05-15

We were very happy with the car and the service.

~Regine Heiser - 2017-03-28

We had indeed a very pleasant stay in Cape Town and hope to be back soon.

~Sabine Cikic - 2017-03-25

Thank you for great service and it was a super car that really suited our needs. We certainly recommend Vineyard Car Hire for all car hire requirements and use your services again.

~Michael Senior - 2017-03-23

We had an amazing time in SA and having a lovely reliable car made the stay even more pleasant. We hope to return again one day and I will definitely use Vineyard Car Hire on the next trip!

~Philip Howard Drinkwater - 2017-03-09

Thank you, the service was actually from the top drawer!

~Alastair Morphet - 2017-03-07

May I thank you for all your help & support over our time in SA. We had a wonderful holiday & we became very fond of our Avanza – not the most powerful car in the world, but ideal given the speed restrictions & what we needed from it! We nicknamed it ‘the sewing machine’ &, at top speed, it was double stitching perfectly! Thanks also for the very easy collection & return, just great. If only our flight back had been anywhere near that good – just the 14 hrs delay! Thanks again & we will happily recommend you to others (as indeed you were recommended to us)

 

~Neil Grainger - 2017-02-27

Many thanks, and I shall certainly recommend your company to any of our friends who might visit South Africa.

~Colin Gray - 2017-02-24

We enjoyed being back in Cape Town very much and the service we received from Vineyard was fantastic, as usual.  We won’t have any hesitation in using you again on our next visit.

~Kate Purcell - 2017-02-21

The service from Vineyard Car Hire is quite exceptional – and much appreciated.

~John Miller - 2017-02-21

I would have no hesitation in using your service again or in recommending you to family and friends.

~Brian Hamill - 2017-02-18

Thank you for the friendly and efficient service. We certainly will use you again and recommend you to our friends.

~Pat Donaldson - 2017-02-15

We were very happy with the car your provided and dropping us into the Cape Town Convention Centre.
We will recommend your company to any friends we have visiting Cape Town, or when we return.

~Jeff Mullins - 2017-02-13

It was a very nice experience dealing with your company and when we return next year we will definitely use your services again.

~Cedric Martin - 2017-02-13

Thank you again for the wonderful, professional and friendly service your company offered us. On arrival and departure, everything ran smooth. My greatest thanks to Alroy, a very happy and good gentleman. I will recommend your company to my friends and family and will use you again.

~Mmatsie Mooki - 2017-02-13

Thank you so very much for sending through all those documents as requested. We really appreciate the promptness with which we received them and the great service we always receive from Vineyard Car Hire. Thank you again.

~Jennifer Dekker - 2017-02-08

The vehicle suited our requirements and was delivered perfect on time!

~Arvid van Oorschot - 2017-02-08

We had a very good hire and will use you again.

~Claire Robinson - 2017-02-07

The vehicle suited perfectly our requirements and your service has been highly appreciated, especially the possibility to take et return the car on our accommodation’s places.

~Cédric Favre - 2017-02-06

Delighted with the service as always

~Tim Milligan - 2017-02-05

I would like to thank you all for providing us with a faultless, value for money, car hire service which allowed us to reach all the places which are difficult to access using public transport. It was lovely to meet you all and we look forward to seeing you again towards the end of this year.

~Mike and Shirley Robson - 2017-01-19

We had a great time and the car was good. Vineyard were an excellent company to deal with

~Lucy Maggs - 2017-01-17

The vehicle provided was perfect, and we had no issues or problems.  As always your service has been excellent.

~Lucian Kleinveldt - 2017-01-12

Thanks very much for a great service. The car was in perfect working order, and Etienne was charming and efficient when we collected the car. I will definitely be contacting Vineyard Car Hire the next time we are in the Cape (though sadly I don’t know when that will be!).

~Namesh Hansjee - 2017-01-11

Thank you. Very good stay, everything went well, and the car did it’s job :-).

~Lars N. Sæthre - 2017-01-05

For the record, I think you guys are great, your service is efficient and courteous. Hiring a car from you is a pleasure !!

~John Miller - 2017-01-05

Etienne was there to meet me show me how everything works and advise of dropping off procedures.  I must comment on how helpful, courteous and really really nice he was!  (Too many people don’t bother to actually write down and mail the compliments!!).  He is a credit to your company! I will certainly recommend you to all of my Brit friends when they plan to travel to Cape Town.

~Rae Mackinnon-Little - 2016-12-21

We were very pleased with the choice of car, it drove well and was comfortable. Had no problems what so ever and we will be glad to use your services again on our next visit. Thanking you for the competent and pleasant service.

~Marilyn Lorenz - 2016-12-19

I have been very happy with your service and the car and will definitely recommend Vineyard Car Hire as well as use you again if need be.

~Ruth Ortlepp - 2016-12-09

I was delighted to recommend Vineyard Car Hire as our experience was excellent.

~Alex Stevens - 2016-11-29

Our stay in Cape Town was great!!!The vehicle was superb and I will always use you guys whenever I am in Cape Town. I wish to commend Alroy for the gentleman that he is and for flying the banner of Vineyard Car hire high in the sky. He is a great representative for what the company stands for-professionalism,reliability and courtesy. Thanks again and I look forward to dealing with Vineyard Car Hire again

~Gona Naidoo - 2016-11-16

We had a wonderful time in Cape Town (Thanks to your car). When we return to Cape Town in the future we will definitely consider using your car hire firm again.

~Bartholomew La Guma - 2016-11-15

Thank you very  much for the service it was a pleasure,everything is in order.

~Francois Kanda - 2016-11-14

Just to say a big thank you to you and all the team at Vineyard. We were very happy with everything.

~John & Veronique Wilkinson - 2016-11-09

We are back in the USA and we do miss the Cape! Thank you for the Avanza we  got from you and thank you for the tax invoice. Our Cape Town was “made”  by the  Avanza!

~Johan & Elsie Keet - 2016-11-03

Thank you for your friendly assistance, it was a good experience hiring the car from Vineyard.

~Heather Gaspar - 2016-10-29

We had a wonderful stay in CapeTown and were very happy with the vehicle and your service. Whenever we come to the Cape again we will gladly make use of Vineyard Care Hire again.

 

~Regine Heiser - 2016-09-28

Thanks for the quick and easy delivery at the airport, and the nice new car (with definitely big enough boot). Very happy with it. And Alroy is a star, he’s friendly and professional, it’s a pleasure to deal with him.

~Peter Lilienfeld - 2016-09-26

We had the most pleasurable stay in Cape Town thank you and are already booked to come out again next year. If all goes according to plan I shall be in touch with Vineyard Car Hire again.

~April Browell - 2016-02-20

We were very satisfied with the car and the excellent service of Vineyard Car Hire.

~Walter Flammer - 2016-02-17

We were very impressed with your car hire service. Your staff were extremely professional and efficient. We will hire from you again when we return next year.

~Claire Robinson - 2016-02-17

As always your company were courteous and helpful; the vehicle was excellent for our travels in the Cape. We hope to return later this year.

~Michael Relton - 2016-02-08

This was the first rental I had made with you and I must say I was most impressed by the attention I received, from your friendly and efficient representative who greeted me at the airport on arrival, the pristine low mileage vehicle which met my needs perfectly, the simplicity of the return procedure, and the clear and efficient invoicing. I have already recommended your company to friends and look forward to renting from you again on my next visit to Cape Town.

~Ian Aaronson - 2016-02-02

Thank you and Vineyard Car Hire for accomodating me at such short notice. Very happy with the service I received from everyone and will definitely use your organisation in future.

~Rudy Hodges - 2016-01-21

The car hire was superb with the meet and greet service working very well indeed. I am very happy with the service received – many thanks,

~David Greenwood - 2016-01-21

Such great service – I will definitely be using Vineyard again.

~Ferial Haffajee - 2016-01-19

Thanks for the car, which was faultless and very good performer. Won’t hesitate to recommend your services to friends.

~Francois Lincoln - 2016-01-18

Great hire, nice car. Great to be able to drop off so easily. See you in three years time.

~Steve Laubscher - 2016-01-18

Thank you for the excellent service delivered for the second time during my visit in Cape Town. We will definitely return to your company as clients.

~Kim Lashmar - 2016-01-18

We were indeed very happy with the car and client service received, and will definitely use Vineyard again in future.

~Wilna Kapp - 2016-01-18

The car was perfect for our requirements and the service that was provided by Stuart was fantastic. He was very helpful and everything ran smoothly. We will certainly be using Vineyard Car Hire on our next trip to beautiful Cape Town. Many thanks indeed!

~Lisa Price - 2016-01-18

Your service has been great.

~Norman Osburn - 2016-01-18

I would like to record my sincere appreciation of the service we received from Vineyard. From the first phone call to Joyce enquiring about car hire to the last minute mad rush to get me to the airport on time, the service was wonderful. Stuart who met us at the airport was also so polite and helpful. To the extremely pleasant and helpful young man who expertly managed to get me to the airport on time to catch my flight by the skin of my teeth (apologies but I cannot remember his name as I was so stressed out at the time) a special and sincere thank you. I will certainly be using Vineyard on my next trip to Cape Town!

~Janet Smith - 2016-01-15

Thank you Anthony, another great stress free hire for us, we have now had 6 from you since 2009 and never use anybody else! Thanks also to Joyce who was very flexible on 1/1. See you next time we are in the Cape!!!

~David Watts - 2016-01-14

Just a quick note to say many thanks for arranging all this, we were hugely impressed with the service throughout. right down to me leaving my iphone in the car and the guys driving back to the airport to giving it back to me!

~Tom Fyson - 2016-01-12

Great service and customer relationship.

~Paul Shields - 2016-01-11

Well received and thank you for the excellent service as always. Shane is a highlight to start our visits off the right way. We had to hire a car in Durban from ***** and the difference between your service and theirs was huge!

~Tanya Accone - 2016-01-09

Friendly + professional. Will definitely use Vineyard again!

~Mark Johnston - 2016-01-06

We had a wonderful time thanks and the car was great! Thanks for everything.

~Rachelle Slater - 2016-01-04

Many thanks for the smooth collection / drop-off of the hired vehicle. We appreciate all your efforts in getting us a car on such short notice.

~Rosalyn Gottschalk - 2016-01-04

I would like to say thank you for your professional service. It was a pleasure to do business with you. Will definitely recommend your company to people.

~Carole Patterson - 2016-01-02

Thanks Anthony, and especial thanks to Joyce for handling the booking so well and to young Dylan for an excellent handover – car perfect for me too!

~MIchael Lee - 2016-01-01